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Frequently Asked Questions
1. What is the delivery time?
All orders ship within 24 hours. Delivery time depends on your location:
- Netherlands & Belgium: 1–3 working days
- Rest of Europe: 4–8 working days
- Worldwide: 7–14 business days
2. Can I return or exchange my order?
Yes. You can return or exchange your order within 14 days of receipt, provided the product is unused and in its original packaging. Please always contact our customer service first.
3. Do you ship internationally?
Yes, we ship worldwide and provide all orders with a track & trace code so you can always follow your package.
4. How can I contact customer service?
Our customer service is available 24/7 by email at gripssocksnl@gmail.com or through the contact form on the website. We always respond within 24 hours.